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Your Bank Locker May Get Sealed If You Don't Sign the New Agreement — Here's What You Must Do Now

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If you’re a bank locker holder and haven’t yet signed the updated locker rental agreement with your bank, your access could soon be restricted. As per the latest guidelines issued by the Reserve Bank of India (RBI), all banks have been instructed to sign revised locker agreements with their existing customers. Failure to comply may result in your locker being sealed or access being suspended.

This move is part of RBI’s larger effort to standardize locker operations and ensure transparency between banks and their customers. If you’ve been ignoring reminders from your bank, now is the time to act—before it’s too late.

🔒 Why Is the Agreement So Important?

The RBI had first directed banks in August 2021 to execute new agreements with all existing locker holders by January 1, 2023. This was aimed at incorporating updated terms based on customer feedback, digital infrastructure, and safety protocols.

However, due to various challenges and slow compliance, the deadline was extended twice—first to December 2023, and then to March 2024. Despite this, a large number of customers still haven’t completed the process.

⚠️ Banks Seek Permission to Seal Lockers

According to a recent ET report, several banks have approached the RBI and the government to seek approval to issue final notices and seal lockers of non-compliant customers.

Bank officials revealed that despite multiple reminders, some customers are unwilling to sign the agreement. Hence, banks want authorization to take stringent action, including discontinuing locker services and sealing the lockers if necessary.

There is also a recommendation to extend the deadline further, possibly till December 2025, to allow customers more time.

📃 What You Need to Do

If you’ve received reminders from your bank, take them seriously. Visit your bank branch, review the new locker agreement, and sign it without delay to avoid losing access.

The RBI is closely monitoring how well banks are complying with this directive, and banks are under pressure to act swiftly.

💰 Bank Locker Charges

Locker rental fees vary across banks and depend on two key factors:

  1. Locker size

  2. Branch location (urban or rural)

Here’s a general overview:

  • Small lockers: ₹1,200 – ₹4,000 per year

  • Medium lockers: ₹2,500 – ₹9,000 per year

  • Large lockers: ₹4,000 – ₹15,000 per year

  • Extra-large lockers: ₹10,000 – ₹22,000 per year

📦 What You Can and Can’t Store in a Bank Locker

Permitted Items:

  • Jewelry

  • Loan-related documents

  • Property papers

  • Birth/marriage certificates

  • Insurance policies

  • Savings bonds

  • Other confidential documents

Prohibited Items:

  • Cash or currency notes

  • Firearms or weapons

  • Illegal drugs or narcotics

  • Explosives or banned substances

  • Perishables or radioactive materials

  • Anything that could harm the bank or inconvenience other customers

🛡️ When Is the Bank Liable for Locker Contents?

If items stored in a locker are lost or damaged due to bank negligence (including theft, fraud by bank staff, or mishandling), the bank is fully responsible.

In such cases, banks are required to pay compensation up to 100 times the annual locker rental. For example, if your locker rent is ₹4,000 per year and the bank is found guilty of negligence, you may be entitled to ₹4,00,000 in damages.

This rule also applies in cases of:

  • Fire

  • Robbery

  • Theft

  • Looting caused due to the bank's failure in providing adequate safety

✅ Final Word

The RBI’s directive is aimed at ensuring accountability, safety, and clarity in locker agreements. With banks pushing for compliance and regulators keeping a close watch, your inaction could result in your locker being sealed.

Don’t wait for a final notice—visit your bank, review the new agreement, and complete the process today. It’s a small step that will protect your valuable assets and prevent unnecessary legal or financial hassles.