Where should you report a TTE if they misbehave on a moving train? Take note of the number.

If a TTE engages in physical harassment, abusive language, or pushes you out of your seat during your journey, first note their name and batch number. This information is written on their uniform.

Millions of passengers travel by train in India every day. TTEs are deployed for the convenience and safety of passengers. They check tickets and ensure compliance with rules. However, complaints are often raised about TTEs misbehaving or behaving badly with passengers. Many people are unaware of train rules and are unable to complain even after being subjected to TTE misconduct. So, let us tell you where you can complain if a TTE misbehaves on a moving train.

What should you do first if a TTE misbehaves on a train?

If a TTE engages in physical harassment, abusive language, or pushes you out of your seat during your journey, first note their name and batch number. This information is written on their uniform. Also, remember the time and the coach number of the incident so you can provide complete details when filing a complaint. According to railway rules, if you have a reservation ticket for a sleeper or AC coach, you cannot be forcibly removed from your seat. Passengers can file a complaint in case of any misconduct.

You can complain to the TTE on the train itself.

Every train on Indian Railways is accompanied by a guard. If a TTE misbehaves with a passenger, passengers can approach the guard and file a written complaint. The guard maintains a complaint register, which records the entire incident. You can also contact GRP or RPF personnel. If no officer is available on the train, you can also file a complaint after disembarking at the next station.

You can also complain about TTEs on this number.

Indian Railways has issued helpline numbers for the convenience of passengers. To report TTE misbehavior or any other type of complaint, you can call 139. For security-related complaints, you can also contact 182. The Rail Madad app can also be used to file complaints online. Action taken on complaints can also be tracked. Furthermore, if a passenger is drunk, creating a ruckus, using abusive language, or playing loud music during the journey, a complaint can also be made through 139 or the Rail Madad app.