WhatsApp Update: WhatsApp will soon launch a new 'Chat with Us' feature, users will get the support of human assistant..
The new feature will be extremely helpful for WhatsApp users, as earlier they had to find a solution to their questions through various FAQs in the Help section, which sometimes became long and tedious.
WhatsApp is going to introduce a new and extremely useful feature to improve the experience of its users. According to media reports, a new "Chat with Us" option will be added to the Help section of WhatsApp in the upcoming update, giving users a simple way to contact the WhatsApp support team directly.
This new feature will be extremely helpful for users, as earlier they had to find a solution to their questions through various FAQs in the Help section, which sometimes became long and tedious. But through the "Chat with Us" feature, users will receive a message directly from WhatsApp support, informing them that they can soon start a chat to contact the WhatsApp team. After this, users will get an automated message from WhatsApp, asking them why they are contacting the support team. As soon as users respond, their request will be processed and they will receive a follow-up message in the same chat.
This process will be fast and convenient and will help users get answers to their questions quickly. According to the report, users can choose to get assistance from a human representative. In this case, their issue will be forwarded to a real human representative, who will resolve the problem.
Additionally, WhatsApp has made another important change, which is regarding its AI-supported chat. This chat feature was already introduced a few months ago and now the WhatsApp team is working to make it even better. At the same time, the feature of human-assisted chat is still in development and it may be available in a future WhatsApp Web update.
According to reports, WhatsApp is testing a new feature for the web client, under which users will be able to check the authenticity of images received on WhatsApp by uploading them directly to Google. Currently, this feature is available for some beta testers, but once the feature is fully launched, users will be able to easily see the option of "Search on the web" by clicking on the image. When they select this option, WhatsApp will upload the image to Google and start a reverse image search in the default browser. This feature will help users identify fake or misleading images and give them a chance to get more information related to the image.
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