Train ticket booking stalled; IRCTC, Rail One, and Rail Connect all down.

With Chhath Puja approaching, a large number of people are attempting to book train tickets to travel home. However, passengers are facing difficulties due to technical issues affecting IRCTC, Rail One, and Rail Connect.

Diwali has passed, and people are now looking forward to Chhath. Many are heading home daily, while others departed even before Diwali. Consequently, trains are witnessing heavy crowds. In this situation, those trying to book tickets to travel home for Chhath are facing significant hurdles, as the IRCTC website and other railway ticket-booking platforms are not functioning correctly.

Passengers are receiving no response from IRCTC, Rail One, or Rail Connect. Crucially, users are unable to log in or complete the ticket-booking process. If you have been repeatedly trying to book train tickets through these online platforms, you are likely encountering the same issues.

When did these technical problems begin?

Technical glitches have been affecting the IRCTC online reservation portal since this morning. While it is suspected that the issues may stem from server overload or other technical faults, the Railways has yet to provide an official explanation. This disruption is particularly problematic as it coincides with a period when a large number of people are attempting to book tickets to travel home for Chhath Puja.

Over 740 passengers have lodged complaints

Reports regarding issues with the website and app have also been logged on Downdetector. By 11:12 AM, more than 740 users had reported experiencing these difficulties. These issues include failed ticket bookings, an inability to log in, and errors such as "Unable to Process Request."

Significant pressure on online platforms

It is worth noting that a large number of people are likely heading home for the Chhath festival, with many currently booking tickets for their journey. Furthermore, online platforms experience significant pressure during the booking of 'Tatkal' (urgent/immediate) tickets; the resulting increased load on the servers can cause passengers to face various difficulties, ranging from logging in to completing their bookings.