TRAI Update: No more SMS fraud! Telecom regulator TRAI tightens rules..
You may often receive SMS containing an unknown link, an app download option, or a phone number. To prevent fraudulent messages, the telecom regulator TRAI has tightened regulations. TRAI has issued a new directive to all telecom companies. Now, when sending SMS, companies must pre-determine what information will be contained in which part of the message.
For example, if a message contains a link, it must indicate that a link will appear in that location. This rule will make it easier for telecom companies to identify whether a link or number sent in an SMS is trustworthy. If a fraudster attempts to send a fake link, the system will immediately detect it and the SMS will not reach you.
Deadline set for calls from '1600' number
To prevent fraudulent calls through phone calls, TRAI on Wednesday set a deadline for adopting a specific '1600' number series for service and transaction-related calls. TRAI said in a statement that the '1600' number series was issued to enhance customer confidence, curb spam, and prevent fraudulent calls.
The '1600' number series was issued by the Department of Telecommunications (DoT) to companies in the banking, financial services, and insurance (BPSI) sector and government entities. The purpose is to easily distinguish their service and transaction calls from other commercial calls.
What is the deadline?
Commercial banks: January 1
MFs and AMCs: February 15
NBFCs, payments banks, and small finance banks: February 1
CRAs and pension fund managers: February 15
Stockbrokers (QSBs): March 15
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