Tickets Booked for Elderly Parents, but Seats Confirmed in Different Coaches? Here's How You Can Exchange Them

Railway Rules: If you booked tickets for your elderly parents but their seats are confirmed in different coaches, don't worry. Seat exchange is possible through the TTE, the 139 helpline, and mutual agreement.

Millions of people travel by train every day in India. The railways operate thousands of trains for them. Train travel is quite convenient and comfortable, which is why people prefer to travel by train for long distances.

Often, tickets are booked for elderly parents to travel together, but due to the system, the seats get confirmed in different coaches. This situation can be particularly troublesome on long-distance trains. In such cases, there's no need to panic. There are several ways to resolve this.

The easiest way is to wait for the chart to be prepared before the train departs. After the chart is prepared, the seat and coach details become clear. Sometimes, even after the chart is prepared, there are empty seats in the same coach, which can be exchanged with the help of the TTE.

On the day of travel, as soon as you board the train, meet the TTE and explain the situation. TTEs often cooperate, especially when it involves elderly passengers. If there is an empty seat in the same coach or a nearby coach, the chances of a seat exchange increase.

If there are no empty seats, the TTE can arrange a seat exchange with the consent of other passengers. Many people are willing to help, especially when it concerns elderly passengers. You can also call the railway helpline 139 before your journey to report the problem.

Your request will be registered in the system. This gives the TTE prior information, increasing the possibility of getting help. If the ticket was booked online, you can also register a complaint on the railway app or website.

In some cases, seats are adjusted even before the chart is prepared, especially when the train is not crowded. This helps prevent such problems in the future. To increase your chances of getting seats in the same coach, be sure to select the senior citizen quota and lower berth options when booking your tickets.