The refund request was not rejected but the refund money has not come yet, what to do? Know here

If your refund request has failed, then you can again submit a refund request. But if your refund request is not rejected and your refund money has not come to your account yet, then what to do? Know here

ITR Refund: For people who have filed income tax returns on time, their refund has also started coming. Usually, a refund is received within 4 to 5 weeks of filing ITR. After filing ITR, the Income Tax Department processes the refund after checking your form. But sometimes due to some reasons, your refund request may be rejected or there is a delay in getting the refund. For this, you should go to the Income Tax Department website and check the refund status there.

If your refund request has failed, you can again request for refund. But what if your refund request has not been rejected and your refund money has not yet come to your account? In this situation, you can complain about the matter.

How to lodge a complaint

If your refund request has not been rejected and the refund has not come, you can complain about it on incometax.gov.in. Apart from this, you can also complain on the toll free number 1800-103-4455 of the Income Tax Department. This number can be called from 8 am to 8 pm on working days. Apart from this, you can also register your complaint on the e-filing portal.

Check the status before complaining, know the method

1. First of all go to the official website of Income Tax Department https://www.incometax.gov.in/iec/foportal/.
2. Log in by entering user ID, password and captcha.
3. Now the income tax return form will be shown on the screen.
4. After this, click on the option from the drop-down list below the form and select ITR.
5. Now you have to enter the assessment year and submit it.
6. After this, to check the status of the refund, you have to click on ITR Acknowledgment Number.
7. After this, the status of ITR refund will be shown on the screen.

This is also a way to check the status

1. First of all go to https://tin.tin.nsdl.com/oltas/refundstatuslogin.html.
2. On scrolling down the page, you will be asked for two types of information, one PAN number and the second is the year for which the refund is pending, enter these information.
3. Now you have to fill the captcha code.
4. After this, click on Proceed. The status will be in front of you.
5. For what reasons can the refund get stuck
6. Not doing e-verification after filing the return
7. Not responding to the email sent by the Income Tax Department
8. TDS not matching
9. Your account number or IFSC code is wrong
10. Account not valid
11. PAN not linked to Aadhaar
12. The name written on the PAN card does not match with the name written in the bank account, etc.