Tech Tips: Booking tickets on IRCTC has become even easier, work can be done just by speaking..
Ticket booking facility for railway travel is available on the IRCTC platform. Indian Railways is using AI to make the process of booking tickets from IRCTC easier. Virtual voice assistant AskDisha 2.0 has been included in IRCTC so that passengers do not face any kind of problem. With its help, passengers can book their tickets online just by speaking without typing. Here we are giving you detailed information about this new feature of IRCTC.
How to book rail ticket without typing
Indian Railways has added an AI voice assistant named AskDisha 2.0 to its ticket booking platform IRCTC. With its help, passengers get the facility to book tickets by speaking without typing. Here we are giving you step-by-step information.
Step 1. First of all, you have to open the IRCTC website or app on your computer or mobile.
Step 2. You will see the option of AskDISHA on the home screen. Tap on its icon.
Step 3. After clicking on AskDISHA, you have to say Ticket Book, this chatbot will ask for your travel details. In this, you will be asked for information like source station, destination station, date of travel, and rail class like sleeper, chair car, AC chair car, second AC, third AC and first class.
Step 4. Based on all the information given by you, this chatbot will show you the list of all available trains, timing and seat details.
Step 5. Now you have to select the train, class and seat. This chatbot will verify the information given by you.
Step 6. As soon as you verify the information, the payment page will open in front of you, the ticket will be booked on completion of payment and you will get the PNR number.
In this way, you will be able to book your ticket by speaking through IRCTC's virtual chatbot AskDisha 2.0. You will also get this ticket on mobile number and email, which you can show to the TT during the journey.
Disclaimer: This content has been sourced and edited from Dainik Jagran. While we have made modifications for clarity and presentation, the original content belongs to its respective authors and website. We do not claim ownership of the content.
