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RBI Alerts Bank Customers: Update KYC by September 30, 2025, or Risk Account Suspension

By Siddhi Jain | Updated: Sep 15, 2025, 08:23 IST
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The Reserve Bank of India (RBI) has issued an important directive to all bank account holders across the country. To keep your bank account active, updating your KYC (Know Your Customer) details on time is now mandatory.

To spread awareness, the RBI has launched a nationwide campaign running from July 1, 2025, to September 30, 2025. The campaign aims to ensure customers are not caught off guard and lose access to their accounts due to incomplete or outdated KYC records.


Why KYC Update Is Important

KYC is the process by which banks verify the identity and address of their customers using official documents. This helps prevent fraud, ensures accurate records, and protects the banking system.

If your KYC is not updated within the given timeline:

  • Your account may be frozen – you won’t be able to withdraw, deposit, or transfer money.

  • Banking services could be restricted, causing delays in salary credits, EMIs, or government subsidy transfers.

  • Account closure risk – in extreme cases, banks can suspend accounts without proper KYC verification.

To prevent these disruptions, RBI has stressed the importance of completing the process before the deadline.

How Customers Are Being Notified

RBI has already started sending awareness messages through WhatsApp alerts, posters, and brochures. Many account holders are receiving official notifications from their banks asking them to complete re-KYC formalities.

These messages specifically inform customers that to keep their accounts active, they must visit their nearest bank branch or attend panchayat-level KYC camps (for rural areas) to complete the update.

Documents Required for KYC Update

To update or re-verify your KYC, customers must carry any valid government-issued identity and address proof. Commonly accepted documents include:

  • Aadhaar Card

  • Voter ID Card

  • Passport

  • Driving License

  • NREGA Job Card

Banks may also ask for additional proof if necessary, especially if address details have changed.

Deadline for KYC Update

The RBI’s awareness drive is strictly time-bound. Customers must update their KYC between July 1, 2025, and September 30, 2025.

After September 30, accounts with pending KYC verification risk being blocked or suspended until the process is completed. RBI has also clarified that only information available on its official website should be considered authentic.

Importantly, RBI has urged customers not to trust any suspicious SMS, email, or unknown links claiming to help with KYC updates, as these could be phishing attempts.

What You Should Do Next

  1. Check your KYC status – Contact your bank or log into your net banking portal to confirm if re-KYC is due.

  2. Visit your branch or camp – Carry the necessary documents to the nearest bank branch or official camp location.

  3. Avoid delays – Complete the process early to avoid last-minute rush and possible account suspension.

  4. Stay alert – Follow only RBI or your bank’s official channels for instructions, and ignore fraudulent messages.

Key Takeaway

The RBI’s latest move emphasizes the importance of keeping banking records up to date. For customers, it’s not just about compliance—it’s about uninterrupted access to financial services.

With the deadline set for September 30, 2025, all account holders must prioritize updating their KYC details. Failing to do so could mean losing access to your account and facing unnecessary financial hurdles.

By making the process accessible through both bank branches and local camps, the RBI aims to ensure no customer is left behind.

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