PNB to close zero-balance accounts that have remained unused for 3 years; find out how you can keep them active..

If you have an account with Punjab National Bank (PNB) that you have not used for a long time, this information is crucial for you. Punjab National Bank has initiated the process of closing accounts that have had no transactions for the past three years and currently have a zero balance. The bank has issued a notice to its account holders and has also shared this information via social media.

According to the notice issued by the bank, this action applies to accounts that have seen no financial activity or transactions for three consecutive years—up to September 30, 2026—and have a zero balance. Furthermore, this includes accounts that fall under the 'inactive' category according to the bank's terms and conditions.

Deadline for KYC Completion
If your account falls into this category and you wish to prevent it from being closed, you must complete the KYC (Know Your Customer) process within the timeframe specified by the bank. The bank has set a deadline of November 10, 2026, for this. If you wish to reactivate your bank account, you should complete the KYC process as soon as possible.

What should account holders do?
PNB account holders should visit their nearest branch—or the specific branch where the account was opened—and submit the necessary KYC documents (such as proof of identity, proof of address, etc.) as requested by the bank. Afterward, you should consult with bank officials to check the status of your account and complete the necessary steps to reactivate it.

For any assistance or in case of any inconvenience, customers can contact Punjab National Bank via their official toll-free numbers: 1800-1800 or 1800-2021.

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