PNB Customers Must Update KYC by August 8 or Risk Account Freeze – Here's What to Do

If you have an account with Punjab National Bank (PNB), there's an urgent task you need to complete. PNB has issued an important notice asking customers with pending KYC (Know Your Customer) updates to get the process done by August 8, 2025. Failure to comply may result in your account being frozen, meaning you won’t be able to deposit or withdraw money.
This directive applies to customers whose KYC was due by June 30, 2025, but has not yet been updated. If you fall under this category, the bank is urging you to act promptly.
Why KYC Is Mandatory
KYC is a standard banking procedure used to verify the identity of customers. It helps prevent financial fraud, money laundering, and other illegal activities. Under RBI guidelines, banks must regularly update customer KYC information to ensure secure and compliant operations.
What Happens If You Don’t Update KYC?
If your KYC is not updated by August 8, 2025, your PNB account may face temporary restrictions:
-
No cash withdrawals or deposits
-
No online or mobile banking transactions
-
Suspension of account services
Essentially, your account becomes non-operational until the KYC process is completed.
Documents Required for KYC Update
To successfully update your KYC, you will need to provide the following:
-
Proof of Identity (Aadhaar, Passport, Voter ID, etc.)
-
Proof of Address
-
Recent Passport-size Photograph
-
PAN Card or Form 60
-
Proof of Income (if applicable)
-
Mobile Number (if not already registered)
How to Update KYC with PNB
PNB offers multiple convenient methods to update your KYC:
1. Visit Nearest PNB Branch
Carry the required documents and visit your home branch. Fill out the KYC update form and submit it along with your ID and address proof.
2. Via PNB ONE Mobile App
If you prefer online options, log in to the PNB ONE app, go to KYC section, and follow the instructions to complete eKYC.
3. Internet Banking (IBS)
Login to PNB’s internet banking portal, go to Personal Settings, and check the KYC Status. If your KYC is pending, you’ll see an update prompt. Follow the on-screen instructions to submit the documents online.
4. Through Registered Email or Post
You can send your self-attested KYC documents via registered email or postal mail to your branch.
How to Check KYC Status
Want to check if your KYC is already updated? Here's how:
-
Log in to PNB’s online banking portal
-
Go to Personal Settings > KYC Status
-
If your KYC needs updating, a message will be displayed
You can also check your KYC status through the PNB ONE mobile app.
Why This Deadline Matters
With strict RBI regulations and increasing digital frauds, keeping your banking details verified and updated is crucial. The August 8 deadline is non-negotiable for many customers. Missing it could lead to:
-
Delayed access to funds
-
Blocked salary credits or payments
-
Limited transaction capability in emergencies
Final Words
PNB customers must act quickly. If your KYC is due, don’t wait till the last moment. Choose any of the available methods—branch visit, mobile app, online banking, or email/post—and complete your KYC before August 8, 2025.