Platform tickets will not be available at these stations, including Delhi and Mumbai, due to the festive season - see the full list here.

The Railways states that this decision has been taken solely for crowd control and safety purposes, to avoid unnecessary crowding on platforms and facilitate passengers' boarding and deboarding trains.
As the festive season approaches, railway stations across the country are witnessing heavy passenger traffic. To control this crowd and ensure safe and smooth travel for passengers, the Indian Railways has taken a major step. In view of the upcoming Diwali and Chhath Puja 2025, the Railways has decided to temporarily suspend the sale of platform tickets at 15 major stations across the country, including Delhi and Mumbai. The Railways states that this decision has been taken solely for crowd control and safety purposes, to avoid unnecessary crowding on platforms and facilitate passengers' boarding and deboarding trains.
The rule will remain in effect until October 28!
According to the Railways, the ban on the sale of platform tickets will remain in effect until October 28, 2025. However, platform tickets will be issued to senior citizens, sick passengers, children, and women passengers requiring assistance. This means that passengers who cannot travel without a family member will not face any inconvenience. The Railway Board stated in its directive that this step is necessary to control crowding at station premises during the festive season.
Platform tickets will not be available at these stations!
This rule has already been implemented at major Delhi railway stations: New Delhi, Old Delhi, Hazrat Nizamuddin, Anand Vihar Terminal, and Ghaziabad. In the Mumbai region, platform ticket sales will also be prohibited at busy stations like CSMT, Dadar, LTT (Lokmanya Tilak Terminus), Thane, Kalyan, and Panvel from October 16, 2025. The Railways have appealed to passengers to plan their travels in advance and avoid unnecessary crowding at station premises.
New Delhi Railway Station to Hold 7,000 Passengers
The Railways have also completed construction of a permanent holding area at New Delhi Railway Station to enhance passenger convenience during the festive season. This area, located towards Ajmeri Gate, is designed to accommodate approximately 7,000 passengers at any given time. In case of increased congestion, passengers can be temporarily detained here, preventing chaos and jostling on the platform.