Ordering food online while traveling by train could prove costly! IRCTC identifies 14 unauthorized websites—see the list.
While it is easy to order food via mobile while traveling on a train, booking through the wrong website can lead to trouble. IRCTC has advised passengers to be cautious of 14 unauthorized websites. Find out the names of these websites and learn the official methods for ordering food on a train.
When hunger strikes during a train journey, passengers no longer need to wait for the pantry car or for the train to stop at a station; they can order food directly to their seats using their mobile phones. However, this convenience can sometimes become a source of trouble. If you frequently order food online while traveling by train, you should exercise caution. The IRCTC has released a list of 14 such websites that have been flagged as unauthorized. Ordering food through these platforms carries risks—not only might you receive poor-quality food, but your money and personal information could also be compromised.
Which 14 websites has the IRCTC warned against?
The IRCTC has advised passengers not to order food from these websites. The list includes the following:
- RAILRESTRO.COM
- RAILRESTRO.IN
- RAILMITRA.COM
- TRAVELKHANA.COM
- TRAINCAFE.COM
- DIBRAIL.COM
- RAILFOOD.NET
- TRAVELERFOOD.COM
- FOODONTRACK.IN
- ECATERING.APP
- KHANAONLINE.IN
- TRAINWAY.IN
- RAILMEAL.COM
- TRAINMENU.COM
According to the IRCTC, these are some examples of unauthorized e-catering operators. This does not mean that other unauthorized websites do not exist. Therefore, before ordering food from any unfamiliar website, always verify its credibility and authorization status.
What could happen if you order food from these websites? IRCTC has cautioned passengers that some unauthorized platforms may source food from restaurants that lack the necessary food licenses. Consequently, it can be difficult to trust the quality and hygiene of the food provided.
Furthermore, when ordering food through certain websites, you may be required to provide your mobile number, email address, and payment details. If a website is not trustworthy, your personal information could be misused. Additionally, if your food fails to arrive or your order is cancelled after you have made an online payment, you might face difficulties in obtaining a refund.
Where to order food during a train journey?
If you wish to have food delivered to your seat on a train, you can use IRCTC’s official channels:
Ordering via the website: Visit ecatering.irctc.co.in on your mobile device. You can enter your PNR number to view food options available for your specific route and station.
'Food on Track' app: You can also place orders using IRCTC’s official 'Food on Track' app.
Ordering by phone: If you prefer not to use an app or website, you can book your food by calling 1323.
Authorized partners: You may also order food through Zomato, Swiggy, or other authorized IRCTC partners. Always verify that the service provider is authorized before placing an order.
Where to report unauthorized food delivery?
If you encounter an unauthorized food delivery vendor on a train or at a railway station, you can report it to the Railway Protection Force (RPF) by calling the railway helpline number, 182.
Therefore, do not rush when ordering food on a train. Before making a payment on any website, ensure that it is an authorized IRCTC service. A little caution can protect you from poor-quality food, financial loss, and online fraud.
