Just 2 more days... Keep your mobile and Aadhaar handy and quickly complete your LPG e-KYC.
LPG e-KYC: You can complete the e-KYC process digitally before the deadline without standing in queues. For more information, you can visit your gas company's website.
LPG e-KYC deadline: The deadline for LPG customers using Indane, Bharat Gas, or HP Gas to complete the e-KYC process is August 23, 2026. Consequently, customers who have not yet completed verification have very little time left.
Fortunately, you do not need to stand in line or visit your LPG distributor for this. The verification process can be completed from the comfort of your home using a smartphone, Aadhaar details, and the mobile number linked to your LPG connection.
What is required for LPG e-KYC?
Aadhaar card or Aadhaar number
Mobile number linked to the LPG connection
LPG consumer number or LPG ID
Smartphone with internet access
Official app of your LPG provider
Aadhaar FaceRD app for facial authentication
How can Indane customers complete e-KYC?
Indane customers can use the IndianOil ONE app, which is available for download on the Google Play Store. First, log in using the mobile number linked to your LPG account. Then, go to the menu bar and click on 'My Profile'. Select the 'Re-KYC' option and enter your Aadhaar number. Follow the instructions for facial verification via the Aadhaar FaceRD app. Submit the request once authentication is complete.
What is the procedure for Bharat Gas?
Bharat Gas customers should use the 'Hello BPCL' app. Log in using your registered mobile number. Go to the LPG section on the homepage and click on 'LPG ID'. Next, click on the 'e-KYC' or 'Aadhaar Authentication' section. Enter the OTP received on your mobile and complete the process by scanning your face using Aadhaar FaceRD.
How can HP Gas customers complete the verification?
HP Gas customers can complete this process via the HP Pay app. After registering or signing in using your mobile number, click on the 'LPF/Gas Connection' option on the app's main dashboard. Next, select the 'Aadhaar Authentication' option. Provide your consent for Aadhaar and complete the required face authentication. Finally, check the application to confirm whether the verification status has been successfully updated.
What happens if e-KYC is not completed by August 23?
The biggest consequence of failing to complete e-KYC by August 23 is that government subsidies credited to your bank account—whether the standard subsidy or the ₹300 subsidy under the Ujjwala Yojana—will be immediately stopped. Additionally, your LPG connection will be classified as 'suspended' or 'dormant.' Consequently, if you attempt to book a refill via the app, IVR, or WhatsApp, your booking request will be rejected.

