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Is Your Bank Account at Risk of Going Dormant? Here's What SBI and RBI Say

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Many bank accounts in India, especially those opened for receiving government benefits, risk becoming inactive due to limited transactions. To address this, the State Bank of India (SBI) has proposed changes to the Reserve Bank of India (RBI) to redefine how accounts are classified as "active." Curious about what this means for you? Read on to find out.

Why Accounts Become Dormant

According to RBI guidelines, accounts are marked as:

  • Inactive: If no financial transactions occur for 12 months.
  • Dormant: If no financial transactions occur for 24 months.

The problem arises when account holders, particularly those relying on government schemes, make only a few withdrawals after funds are deposited. Such accounts are often flagged as dormant despite occasional usage for non-financial transactions like balance inquiries or updates.

SBI’s Proposal to RBI

SBI Chairman C.S. Shetty has urged the RBI to consider non-financial transactions as a sign of activity. Key points from the proposal include:

  1. Non-Financial Transactions Count: Balance inquiries, statement requests, or updating personal details should prevent an account from being classified as dormant.
  2. Customer Awareness: Performing any transaction, even non-financial, indicates the account holder is aware of and using their account.

This move could prevent unnecessary account deactivation for millions of low-activity customers.

RBI's Focus on Dormant Accounts

The RBI recently instructed banks to address dormant accounts more proactively and submit quarterly reports on progress. This aligns with SBI's special drive to reactivate dormant accounts, ensuring smoother banking experiences for customers.

Steps to Reactivate Your Inactive Account

If your account has been marked inactive or dormant, follow these steps:

  1. Visit Your Home Branch: Carry a valid ID proof (Aadhaar, PAN, etc.).
  2. Submit an Application: Fill out the account reactivation form or submit a written request.
  3. Update KYC Details: Provide updated Know Your Customer (KYC) documents, including ID and address proof.
  4. Make a Financial Transaction: Deposit, withdraw, or transfer funds to complete the activation process.
  5. Confirm Status: Ensure your account is reclassified as active before leaving the branch.

How This Affects You

  • Easier Account Maintenance: If SBI’s proposal is approved, non-financial transactions might suffice to keep accounts active.
  • Better Access for Low-Activity Users: Those using accounts for limited purposes, like receiving subsidies or pensions, would benefit significantly.

Final Thoughts

The proposed changes reflect SBI’s effort to make banking more inclusive and customer-friendly. For now, to avoid dormancy, ensure you conduct at least one financial transaction every 12 months. Stay informed and proactive to keep your account active and accessible!