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If your train is delayed by more than three hours, you are eligible for a full refund. Here's a step-by-step guide to the entire process.

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RAILWAY

Especially in winter, trains often run behind schedule due to fog, rain, or other weather conditions, causing significant inconvenience to passengers.

Trains are the most economical and reliable mode of travel in India. Every day, millions of people travel by train. However, especially in winter, due to fog, rain, or other weather conditions, trains often run behind schedule, causing significant inconvenience to passengers. However, did you know that if a train is delayed by three hours or more and you wish to cancel your journey, you can receive a full refund? To do this, you need to cancel your ticket and file a TDR. Let's take a step-by-step look at the entire process.

If your train is running 3 hours or more behind schedule and you no longer wish to travel, you can cancel your ticket to receive a full refund. Keep in mind that this facility is only available if you cancel your ticket before your journey.

If your train is delayed by 3 hours or more and you cancel your trip, there will be no deduction. Your full ticket amount will be refunded. The refund will be credited directly to your bank account. However, the refund process may take a few days, typically 7 days and up to 90 days.

TDR (Ticket Deposit Receipt) is the document through which you inform the Railways that your train is delayed and you wish to cancel your ticket. Filing a TDR is essential so that the Railways can process your refund request.

The process of filing a TDR is very simple on the IRCTC website or mobile app. Log in to the IRCTC website or mobile app, go to the Services tab and select the File TDR option, go to My Transactions, select the ticket you want a refund for and the reason. Then, press the Submit button and submit your request.

Once the TDR is filed, the Railways transfers the refund to your bank account. Besides filing a TDR, you can cancel your ticket through several other methods: at the ticket counter at the railway station, through the Railway Call Center, and through the IRCTC mobile app or website.

Tickets can be cancelled not only due to train delays, but also for a variety of other reasons, such as train schedule or route changes, natural disasters or administrative reasons, personal emergencies or unforeseen circumstances, and a mistake made while booking the ticket.

In such cases, always file a TDR immediately as soon as the train is delayed. Do not commence your journey before canceling the ticket. Enter correct bank account details so that the money is credited directly to your account. If you encounter any problems, contact the Railway Helpline or IRCTC support.