If your debit card gets stuck in an ATM machine, do this. Note the entire process.
Actually, a card getting stuck in an ATM can be due to technical glitches, network or power issues, repeatedly entering the wrong PIN, or a transaction taking too long.
You probably visit an ATM to withdraw money. However, sometimes it happens that while withdrawing money, your card suddenly gets stuck in the machine. In such a situation, many people panic and are at a loss for what to do. Some people fear that their card got stuck in the ATM, which could lead to misuse.
Actually, a card getting stuck in an ATM can be due to technical glitches, network or power issues, repeatedly entering the wrong PIN, or a transaction taking too long.
In such cases, the machine retains the card as a security measure. Therefore, instead of panicking, it is important to take immediate steps to ensure your bank account remains safe. Let's now tell you what to do if your debit card gets stuck in an ATM.
If your card gets stuck in an ATM, first call your bank's customer service. Inform the bank about which ATM machine and its location. You should also provide details like the ATM number, location, and time.
When speaking with customer service, you also have the option to immediately block or hotlist the card. Once the card is hotlisted, no transactions can be made using it, ensuring the security of your account.
When you contact your bank's customer service, you are usually given two options. The first option is to cancel the card. If you suspect the card may be misused, you can cancel it immediately.
After this, you will need to apply for a new card, which is usually delivered to your address within 7 to 10 days.
The second option is to get the card back. If the card is stuck in an ATM of the same bank where you have an account, it's easy to get it back. However, if it's stuck in an ATM card of a different bank, the process may take some time.
The ATM maintenance team removes the card stuck in the ATM and returns it to the bank that issued the card. The bank then informs the customer. In many cases, the customer has to go to their bank branch and show their identification to retrieve the card.

