If you receive less grain or face any issues while collecting rations, here is how you can immediately lodge a complaint..
Ration Grievance Redressal Portal: Under the PM Garib Kalyan Anna Yojana and the Public Distribution System (PDS), rations are provided to crores of beneficiaries across the country at free or subsidized rates. Complaints regarding irregularities—such as dealers under-weighing, providing less than the prescribed quantity, or other quota-related issues—often arise. Do not ignore such problems; instead, register your complaint immediately on official platforms so that the resolution process can begin.
The Central Government has provided several official platforms for the convenience of citizens, allowing you to register complaints from the comfort of your home.
**Key Official Platforms for Registering Complaints**
In case of any irregularities or issues regarding rations, you can register your complaint via the helpline number, WhatsApp, or IVRS listed below:
* **Ann Sahayata Helpline:** WhatsApp Number: 9868200445 | IVRS Number: 14457
* **Mera Ration App:** Through this mobile app, you can view ration card-related information and also register complaints directly.
**Complaints Can Also Be Filed via the Portal**
The Centralized Public Grievance Redressal and Monitoring System (CPGRAMS) portal can be used to file complaints online and track their live status.
**Do Not Ignore the Issue**
Access to rations is your legal right; therefore, raise an immediate objection if you receive a reduced quantity or are charged an excessive price. Once a complaint is registered on online portals or helpline numbers, the concerned Department of Food and Civil Supplies takes appropriate administrative action.
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