If you notice employees at a petrol pump engaging in malpractice, file a complaint here.

Petrol Pump Complaint: If you notice employees at a petrol pump engaging in malpractice, there's no need to panic. You can file a complaint using these methods. Learn about the steps involved.

Petrol Pump Complaint: Every day, millions of people visit petrol pumps to fill their vehicles with petrol or diesel. Whether you're traveling or going to work, it's impossible to drive without petrol or diesel. People normally assume that when they pay, they'll receive the correct amount of petrol or diesel. However, this often isn't the case. Sometimes, customers are often misled.

Employees underfill fuel and charge the full bill. Sometimes, this misconduct goes unnoticed. But if you're paying attention and notice an employee at a petrol pump engaging in malpractice, you can report them. Learn how to spot these irregularities and where you can file a complaint.

This is how fraud occurs at petrol pumps.

When you go to fill petrol at a petrol pump, you are often scammed. This is done in many ways. The most common method is underfilling fuel. Suppose someone asks for ₹500 worth of petrol, and the machine displays the amount, but less fuel is actually put into the vehicle's tank. Sometimes, to distract the customer, the employees stop the machine and restart it.

This makes the customer believe the petrol is fully filled, which is not the case. In some cases, the machine's meter is also tampered with. Therefore, it is important to be vigilant. Customers should always carefully monitor the display meter and ensure they receive a receipt. This makes it easier to detect any irregularities.

Where and how to complain?

If you notice any irregularities at a petrol pump, instead of panicking, take the appropriate steps. First, speak to the pump manager or owner. If you don't find a solution, you can file a complaint directly. The government has provided a toll-free number for this purpose, 1800-233-3555.

Complaints can also be filed on the websites and apps of companies like Indian Oil, HPCL, and BPCL. When filing a complaint, note down the receipt, the time, and the name of the petrol pump. This makes it easier to investigate. If the irregularities are found to be true, the pump could be fined and its license revoked.