If you have a bank account in SBI, then quickly note down these numbers, if you ignore them, you will become a victim of fraud.
SBI has said that if you get a call from a number starting with +91-1600, then it is a verified and legitimate call. These numbers are used only for transaction and service-related calls.
SBI Fraud Alert: Amid rising incidents of digital fraud, the State Bank of India (SBI) has shared important information alerting its customers. SBI has said that if you get a call from a number starting with +91-1600, then it is a verified and legitimate call. These numbers are used only for transaction and service-related calls.
What is SBI's new guideline?
SBI posted on social media platform 'X' (formerly Twitter) saying, "If you receive a call from a number starting with +91-1600, rest assured - it is an authentic call from our banking service. These numbers are used to provide transaction and service-related information to customers, so you can easily identify spam or fraudulent calls." SBI calls only from these numbers
1600-01-8000
1600-01-8003
1600-01-8006
1600-11-7012
1600-11-7015
1600-01-8001
1600-01-8004
1600-01-8007
1600-11-7013
1600-00-1351
1600-01-8002
1600-01-8005
1600-11-7011
1600-01-7014
1600-10-0021
RBI also directs
The Reserve Bank of India (RBI) has instructed all banks and financial institutions in January 2025 that they should only call customers from their bank accounts Make transaction or service related calls only from the number of "1600xx" series. Whereas for marketing and promotional calls, use only "140xx" series.
Why is this change necessary?
According to RBI, mobile number has become an important identity in today's time. Through it, customers receive OTP, transaction alerts, and other sensitive information related to the account. Therefore, incidents of fraud through mobile numbers have increased rapidly, and it has become very important to stop it.
What should customers do?
Only consider calls coming from +91-1600 as valid
Do not talk to unknown or suspicious numbers
