If toll tax is deducted twice by mistake, how do you get a refund? These are the rules.

Toll Tax Refund Rules: Many times people get double toll tax deducted. If your toll tax is also deducted twice, then you can get a refund. Let us tell you how.

Toll Tax Refund Rules: All the vehicles in India that go from one state to another have to pay toll tax. No vehicle can enter without paying toll tax. Fastag is used for toll tax in India. Earlier people had to stand in queues for this and had to pay toll tax manually. But now with the advent of Fastag, people have got a lot of convenience. The system has now become completely digital.

Through Fastag, toll money is automatically deducted from the account. And there is no crowd at the toll for this. And it also does not take much time. Because this system is completely digital, some flaws are also seen in it. Many times people are deducted double toll tax. If double toll tax is deducted from your fastag, then you can get a refund. Let us tell you how.

This is how you will get a refund.

If double toll tax has been deducted from your fastag, then you do not need to worry. You can call the National Highway Authority of India (NHAI) toll-free number 1033 and lodge your complaint. Here your complaint will be registered. If your complaint is found to be correct, the money for your double toll tax will be sent to your fastag account. This refund may take 20 to 30 days to come.

You can also complain to the bank.

If for some reason you are not able to complain for a refund on the helpline number of the National Highway Authority, then also you do not need to worry. You can complain about this to your bank that issued the fastag. After this, you can get information from the bank employee for further complaints. Even after filing a complaint there, you will get a refund in your Fastag account.

You can also complain to NPCI.

If your problem is not solved by the bank, then you can complain to the National Payments Corporation of India i.e. NPCI. Here you will have to provide some information about your vehicle. Along with that, you will also have to share details about the transaction. After the information is verified, you will get a refund.