If the outdoor unit of the AC gets damaged in the rain, how will you get a claim? Know the important thing.

AC Outdoor Unit Damage Claim: If the outdoor unit of the AC gets damaged in the rain, then the question arises whether a claim is made for it. Know what the process is for this.

While the rainy season brings relief to people, sometimes it also creates problems for some people. While the heat reduces a bit due to rain, if there is excessive rain, then it becomes difficult for the electrical equipment kept in the open.

Electronic goods get into trouble during the rainy season. Especially the outdoor unit of AC i.e. the outdoor part is affected the most. Heavy rain and wind can damage it. Many times the question comes to the mind of the people that if the outdoor unit gets damaged, then how will the claim be received.

Many people think that if there is a warranty on the product, then there is no problem. But every company has its own warranty policy and in many cases the damage caused by rain is considered physical damage. In such a situation, the claim may be rejected.

Therefore, it is important to first know what kind of warranty your AC is covered under. If you had taken an extended warranty or AMC i.e. Annual Maintenance Contract while buying the AC, then you have better protection.

Some of these companies cover damage caused by weather or water. But this is not included in every plan. Therefore, it is important that you read the terms of your policy properly and know in which situations you can get a claim.

If your outdoor unit has been damaged in the rain, then first call the service center. Get it checked by an authorized technician of the company before a local technician. The claim may be rejected due to lack of approval or tampering.

While filing the claim, provide correct information about the bill, serial number, installation date and condition of the unit. Most companies give the status of replacement or repair within 24 to 48 hours. In some cases, the claim is resolved on-site, while in some cases the unit has to be taken away. It depends on how severe the damage is.