If a shopkeeper is not passing on the benefits of the GST reduction, you can complain on these numbers.
GST Bachat Utsav: The GST Savings Festival has begun with the reduction in GST rates in India. If a shopkeeper is not passing on the benefits of the reduction, you can lodge a complaint. The new rates, effective September 22, 2025, have only 5% and 18% slabs. Relief has been provided on everyday items, electronics, vehicles, and insurance. The government's goal is to provide direct benefits to consumers and ensure their savings.
GST Bachat Utsav: The GST Savings Festival has begun with the reduction in GST rates in India. If a shopkeeper refuses to pass on the benefits or refuses to pass on the benefits, do not remain silent. The government has announced strict action against shopkeepers and businesses who do not pass on the benefits to customers. The government believes that the reduction in GST rates will increase the savings of poor and middle-class families in the country. In such a situation, how can a shopkeeper or business owner absorb the savings of customers? Consumers should directly benefit from GST reductions. You can file a complaint against shopkeepers who steal from the common man's savings. Let's find out where and how to file a complaint against shopkeepers who steal from customers.
Call NCH 1915
A post has been posted on the social media platform X (formerly Twitter) from the handle Consumer Affairs @JagoGrahakJago. The post alerts consumers, saying, "GST Savings Festival! Consumers beware! Not benefiting from the new-gen GST reforms? Immediately call NCH 1915 or register a complaint on WhatsApp 8800001915 and ensure your savings!"
GST बचत उत्सव! उपभोक्ता सचेत रहें! New Gen GST reforms का लाभ नहीं मिल रहा है? तुरंत NCH 1915 पर कॉल करें या WhatsApp 8800001915 पर शिकायत दर्ज कराएं और अपनी बचत सुनिश्चित करें! #GSTBachatUtsav #BachatUtsav #NextGenGST #GSTReforms #SpecialCampaign5 #SwachhOTSAV #SHS2025… pic.twitter.com/RAJnxWAudV
— Consumer Affairs (@jagograhakjago) September 22, 2025
How much has GST rates been reduced?
The Indian government has significantly reduced GST (Goods and Services Tax) rates, effective September 22, 2025, to provide relief to consumers during the festive season. Under this change, GST rates have been reduced on most goods and services, making daily use items, electronics, vehicles, and household appliances cheaper. Now, only two GST slabs apply: 5% and 18%. Previously, there were also 12% and 28% slabs, which have been abolished.
Which items became cheaper?
Everyday items: GST rates have been reduced on flour, oil, tea, spices, soap, shampoo, and personal care products.
Electronics: The GST rate on TVs 32 inches and larger, ACs, refrigerators, and washing machines has been reduced to 18%, leading to a reduction in their prices.
Automobiles: The GST rate on small cars has been reduced from 28% to 18%, resulting in a reduction in their prices by ₹40,000 to ₹1.2 lakh.
Insurance: The GST rate on personal health and life insurance policies has been completely eliminated.
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