How to Order Food on a Train via WhatsApp? A Piping Hot Thali Delivered to Your Seat in Minutes
Often, pre-plated meals served on trains are cold or lack flavor, which can dampen the enjoyment of the journey. However, IRCTC and its partner, Zoop, have now introduced a new service to address this issue.
During railway travel in India, passengers often have complaints regarding the quality of food served on trains. Frequently, the pre-plated meals are cold or taste unappealing, diminishing the overall travel experience. To resolve this, IRCTC and its partner, Zoop, have launched a new facility that allows you to order food from your favorite restaurants and have it delivered directly to your seat or berth while you are on the train. Through this service, you can easily order food from popular brands—such as Domino’s, Haldiram’s, and Bikanerwala—right from the comfort of your train seat. Ordering via WhatsApp eliminates issues related to network connectivity or delays, and you can even track the status of your order. So, let’s find out the simple steps to order food on a train using WhatsApp.
To order food on a train via WhatsApp, you must first send a WhatsApp message to Zoop’s official number: +91‑7042062070. Alternatively, you can also place an order by calling 1323.
The most essential requirement for placing an order is your 10-digit PNR number; once you enter this, the system automatically retrieves your train and journey details.
Next, you will need to select the name of the station where you wish to receive your food. Please note that it is mandatory to place your order at least one hour before the train is scheduled to arrive at that specific station to ensure that the food reaches you on time.
Following this, you can browse through the list of available restaurants and add your preferred food items to your cart. You can order anything from snacks and *thalis* to your favorite individual dishes.
Once you have selected your food items, simply confirm your order. For payment, you will be given the option to choose between Cash on Delivery or online payment methods (UPI, Net Banking, or Cards). This is a very simple and secure process. After placing your order, you can easily track it on WhatsApp. As soon as the train arrives at your chosen station, your food will be delivered directly to your seat. Now, you can enjoy restaurant-quality, delicious food even while traveling by train.
