Government halts WhatsApp's new 'username' feature: Notice served to Meta—asked why action shouldn't be taken.
WhatsApp Usernames Feature: The Central Government has issued a notice to Meta regarding the rollout of the username feature on WhatsApp in India.
WhatsApp Usernames Feature: The government has given Meta just three days to respond to this notice. WhatsApp cannot launch this feature in India until the government is fully satisfied with the matter.
What did the government say in the notice?
The notice issued by the government states, "It appears that this feature could significantly increase instances of online fraud, phishing, 'digital arrest' scams, and attacks involving fake identities, as it could enable malicious actors to lure and message victims."
Central Government has issued notice to Meta regarding roll-out of the “usernames” feature on WhatsApp in India.
— ANI (@ANI) July 1, 2026
The notice reads, "...It is felt that the feature may materially increase the incidence of online fraud, phishing, digital arrest scams and impersonation attacks, by… https://t.co/XvNmgoST5G pic.twitter.com/9JkzuVncuR
Government asks: Why shouldn't legal action be taken against you?
The government has clearly stated that since Meta is aware that this new feature could lead to a rise in online fraud and scams, why shouldn't legal action be taken against the company for violating the country's IT laws (IT Act, 2000) and regulations? Meta is required to provide a detailed, written response to this.
What is the government concerned about?
Potential rise in 'digital arrest' and scams: The government believes that the ability to send messages using only a username—without a phone number—would allow criminals and scammers to easily remain anonymous, enabling them to target innocent people.
Risk of fake identities: Fraudsters could use this feature to create usernames resembling those of real individuals, well-known companies, or government officials.
Impersonation of government agencies: Criminals could pose as CBI, police, or bank officials to intimidate people and carry out fraud.
