EPFO UAN Retrieval: Forgotten your UAN? Here is an easy, step-by-step guide to recovering it via the portal and the UMANG app..

How to Find a Forgotten UAN: The Employees' Provident Fund (EPF) is a secure way for salaried individuals in the country to build a retirement fund. The Universal Account Number (UAN) is essential for accessing information about the money deposited in your PF account, viewing your passbook, or filing a claim. People often forget their UAN after changing jobs or after a long period has elapsed.

If you have forgotten your UAN, there is no need to panic. You can recover it within minutes using the official EPFO ​​portal or the UMANG mobile app. Here is the step-by-step process.

How to find your UAN via the EPFO ​​portal?

The process of finding your UAN through the EPFO ​​Member Service Portal is very simple:

Visit the website: First, go to the official EPFO ​​member portal and click on the 'Know Your UAN' option.
Enter mobile number: Enter the mobile number linked to your Aadhaar and the captcha code, then click on 'Request OTP'.

Enter OTP: Enter the OTP received on your mobile and submit it.
Select identity proof: Choose one form of identification—Aadhaar, PAN, or Member ID—and enter the required details.
Submit details: Enter your name, date of birth, and captcha, then click on 'Show My UAN'.

Your UAN will appear on the screen and will also be sent to you via SMS.

Step-by-step method to recover UAN using the UMANG App

Open the UMANG App on your phone and type 'EPFO' in the search bar.
Go to 'Employee Centric Services' and click on the 'Know Your UAN' option.

Enter your registered mobile number and complete the verification using the OTP.
Select your mode of identification (Aadhaar, PAN, or Member ID).

Enter your name and date of birth.
Click on 'Show My UAN', and your UAN will appear on the screen.

How to retrieve your UAN if you only have the old PF number?

If your Aadhaar or PAN is not linked and you only possess the old PF number, you can use the UMANG app or the portal to proceed:

Go to the 'Know Your UAN' section.
Select 'Member ID' from the identification options.

Enter your old Member ID (PF Number), along with your name and date of birth exactly as they appear in EPFO ​​records.

Once the process is complete, your UAN will be generated or retrieved.

What to do if you encounter the 'ORA-20001' error?

If the message 'ORA-20001–demographic details do not match' appears on the screen during the process, it indicates a mismatch between the information on your Aadhaar card and the records held by the EPFO. This discrepancy could relate to the spelling of your name, your date of birth, or your gender. In such a case, you must first get your profile details corrected through your employer or the EPFO; only then will you be able to retrieve your UAN.

Disclaimer: This content has been sourced and edited from Money Control. While we have made modifications for clarity and presentation, the original content belongs to its respective authors and website. We do not claim ownership of the content.