Don't worry if your ATM card gets stuck in the machine while withdrawing money. Do these things first.
If your card gets stuck in an ATM, first call your bank's customer service and provide complete information, including the ATM's location.
While withdrawing cash from an ATM, a situation often arises where a debit or credit card gets stuck in the machine. Many people panic, call the security guard, or rush to block the card. Few people realize that in such a situation, the card can be recovered without any hassle. It's important to immediately provide the correct information to the bank and follow the necessary procedures. So, today we'll tell you what you should do first if your ATM card gets stuck while withdrawing money.
Why do ATM cards get stuck in the machine?
Many people wonder why credit and debit cards get stuck in ATMs while withdrawing money. There could be several reasons for this. Sometimes, ATM cards get stuck due to a failed connection or technical glitches. Furthermore, excessive time spent entering card details can also cause the card to become stuck. Power outages, connection errors, repeated incorrect PIN entries, or network issues can also cause the card to become stuck.
What should I do first if my card gets stuck in the machine?
If your card gets stuck in an ATM, the first step is to call your bank's customer service and provide complete details, including the ATM's location. After providing these details, the bank will provide two options: cancel the card and order a new one. The second option is to initiate a card repossession process. If you suspect your card has been misused, you can block it immediately. A new card is usually delivered to your address within 7 to 10 days. Alternatively, you can visit a branch and collect a new card the same day.
If your card is stuck in your own bank's ATM
If your card is stuck in your own bank's ATM, it's easier to retrieve it. In such cases, you can inform the cash-filling team at the bank, who will then remove the card and deposit it back in the bank. You can go to the bank and retrieve it by showing your ID. However, if the card is stuck in another bank, the bank will send the card to your home branch, where you can then collect it from your branch.
