Don't even think about ordering food on the train from these 14 places; IRCTC has issued a legal notice and released a list..
In recent months, concerns have been raised regarding the quality of food served on trains. Consequently, IRCTC is now advising passengers to book meals exclusively through authorized platforms. The company has initiated measures ranging from issuing legal notices to filing criminal complaints to ensure passengers receive safe and certified services. The trend of online food delivery during train journeys has grown rapidly, with a large number of passengers ordering food via mobile apps or websites before reaching the station. Amidst this rising demand, several private platforms entered the business; however, the Railways maintain that not all of these companies are authorized.
According to IRCTC, several unauthorized platforms were failing to comply with railway regulations. This posed risks such as the delivery of poor-quality food, payment-related disputes, and data security issues. As a result, the company has adopted a strict stance.
**Legal and Criminal Action Initiated**
IRCTC stated that it initially issued a legal notice on February 18, 2026. Subsequently, formal criminal complaints were filed against several unauthorized food delivery operators on March 16 and April 11, 2026. The company reported that a special investigation identified numerous platforms providing e-catering services without railway authorization. Legal proceedings have been initiated against them for violating regulations.
**Websites Subject to Action**
The websites targeted by IRCTC's action include RailRestro, RailMitra, TravelKhana, TrainsCafe, DIBRail, RailFood, ComesSum, TravelerFood, FoodOnTrack.in, eCatering App, KhanaOnline, TrainWay, RailMeal, and TrainMenu. The Railways states that action is being taken against these platforms in accordance with applicable rules and laws. Further measures may be adopted in the future based on the findings of the investigation.
**Advice for Passengers**
IRCTC has clearly advised passengers to book meals only through its official e-catering website, the 'Food on Track' mobile app, or food aggregators and vendors authorized by the Railways. The company notes that ordering through authorized platforms ensures food hygiene, secure payments, accurate billing, and customer support. A complete list of authorized partners is available on the IRCTC platform.
**Concerns Regarding Train Food Raised Previously**
This action comes amidst an ongoing debate regarding the quality of food served on trains. In April 2026, the consumer advocacy platform 'Trustified' conducted laboratory tests on vegetarian meals from a premium train. The report claimed that bacterial contamination levels in the *jeera rice* and *paneer* dishes were several times higher than safe limits. While the *roti* and curd met quality standards, serious concerns were raised regarding other food items. This report sparked intense discussion about the quality and monitoring of train meals.
**Growing Concerns for the Railways**
Railway officials believe that as the scope of online food delivery expands, the activities of unauthorized platforms are also increasing. This trend could compromise passenger safety and undermine the Railways' official service systems. Consequently, IRCTC is focusing on a strategy to promote only authorized channels and take strict action against violators. The Railways' message is clear: passengers should verify the legitimacy of a platform before ordering food on a train; otherwise, a service intended for convenience could lead to trouble.
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