CIBIL Score: Now getting a loan will be easy, RBI has made 6 rules regarding CIBIL score..

Credit Score: CIBIL score is very important for taking a loan. Loan holders understand the importance of loans very well. Now recently RBI has also issued a master directive to make the loan process of the customers easier. These 6 rules issued by RBI (Reserve Bank of India) are going to be beneficial for the customers. Let us know through the news how you will benefit from these rules issued by RBI.

1- Now CIBIL score will be updated in so many days-

According to these rules issued by RBI, now the person's credit score (cibil score kya hai) will be updated every 15 days instead of 30 days. However, these rules have come into effect from January 1, 2025. RBI has instructed the banks that banks and financial institutions should now update their credit score (New rules of CIBIL score) as soon as possible. Along with this, the credit institutions must give the credit information of the customer to CIC every month.

2- This is why RBI made these rules-

RBI has told all credit information companies that whenever a bank or NBFC checks the credit report of the customers, it is necessary to send the information of the check to the customers. According to the rules, banks can use SMS or email to send this information to customers. RBI (RbI rules of CIBIL score) has taken this decision given the increasing complaints of the customers.

3- It is necessary to tell the customers the reason for the rejection of the request

Keeping in mind the interests of the customers, RBI (Reserve Bank of India) says that if any request of the customer is rejected by the banks, then the banks should tell them the reason for it so that the customers can know the reason why their request has been rejected and they can improve it in time. According to these rules of RBI, it is necessary to make a list of why the request has been rejected and send it to all the credit institutions (Credit Institution kon hotel hai).

4- Give free full credit reports to customers within this time

These new rules have been implemented by RBI from January 1, 2025. According to the rules of RBI, customers should provide free full credit scores to credit companies once a year, so that customers can know their credit history properly. To do this, the credit company will have to display a link on its website. The advantage of this will be that once a year customers will be able to know their CIBIL score (Cibil Score news) and complete credit history.

5- Banks should appoint a nodal officer

According to these new rules of RBI (RBI Guidelines on Credit Score), if any bank is going to declare a customer as default, then they must inform the customer before reporting the default. For this, the loan-giving institutions should share information with the customers through SMS/e-mail. Along with this, the bank or the loan-giving institutions should appoint a nodal officer (Nodal Officer kon hai). The nodal officer will work to solve the problems related to the credit score of the customers.

6- Customer complaints will have to be settled within this many days-

Along with this, according to the rules of RBI, the benefit to the customers will be regarding the settlement of the complaint. If the customers have any problem, then they can complain to the Credit Information Company, and if these companies do not settle the complaints of the customers within 30 days. So in such a case, they will have to pay a penalty of Rs 100 per day. The more the delay, the more the penalty.

Let us tell you that according to the rules, banks will get 21 days and credit bureau penalties will get 9 days to solve the problems of the loan-giving institutions. If the banks do not give information to the credit bureau in 21 days, then the bank will pay a penalty. On the contrary, if the customer's complaint is not resolved even after 9 days of the bank's intimation, then the credit bureau will have to pay Rs 100 per day for this.

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