Can a cab driver ask for extra money if stuck in traffic? Know the rules

Cab Fare Update: If you travel by cab, this news is important for you. Can a cab driver ask for extra money due to traffic jams during the trip? Find out here.

Cab Booking Extra Charge Rule: Nowadays, we don't have to wait hours for an auto or bus to go somewhere, as a single booking brings the cab right to your doorstep. If you book cabs, it is important to know a few key details regarding the fare.

Suppose you book a cab to go somewhere, but the journey takes longer due to a traffic jam; do you have to pay extra money on top of the fare? If you travel by cab frequently, it is crucial to be informed about this.

How is the fare determined?

In reality, the fare for app-based cabs is determined by the app and established rules. Therefore, if you encounter a traffic jam along the way, the driver cannot arbitrarily charge you extra money. If there is any change in the fare, it will be reflected in the app; the driver cannot demand extra money from you directly.

Do you have to pay extra if stuck in a traffic jam?

If the journey takes longer due to a traffic jam, the driver can only ask for the fare amount displayed on the app's screen. In other words, the driver cannot demand money over and above the fare. Therefore, before paying extra, make sure to check the final fare shown in the app and pay the driver accordingly.

File a complaint immediately if the driver asks for extra money

If the driver asks for money in addition to the fare shown in the app, you can file a complaint against them.

You can do this by visiting the 'Help' section of the cab app.
Keep in mind that you should retain some proof—such as the final fare details and ride information—to assist you when filing the complaint.