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Big Relief for Flyers! New DGCA Rules Bring Comfort During Flight Delays

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Flight Delays Just Got Easier to Handle! The Directorate General of Civil Aviation (DGCA) has introduced new passenger-friendly measures to alleviate the inconvenience caused by delayed flights, especially during the foggy winter months. Here's what you need to know:

What’s New?

  1. Snacks and Meals for Delayed Flights:
    Airlines must now provide water, snacks, and meals to passengers during prolonged delays:

    • Delays up to 2 hours: Passengers will receive drinking water onboard.
    • Delays of 2-4 hours: Airlines must offer tea, coffee, and light snacks.
    • Delays exceeding 4 hours: Passengers will be served a full meal.

    These rules ensure no more hunger pangs during long waits!

  2. Freedom to Disembark During Long Delays:
    The Bureau of Civil Aviation Security (BCAS) has tackled another major issue. Passengers stuck on delayed flights can now:

    • Disembark from the plane and wait in the terminal area.
    • Reboard the flight when it’s ready to depart.

    This prevents the discomfort of sitting in cramped spaces for extended periods.

Why Now?

With the onset of winter, fog-related delays become frequent, leaving passengers stranded for hours without proper facilities. These DGCA directives aim to enhance the overall flying experience and minimize inconvenience.

What Passengers Need to Know:

  • The Union Civil Aviation Ministry shared these updates via a post on X (formerly Twitter) on Friday.
  • Airlines are instructed to adhere to these rules immediately, offering timely relief to affected passengers.

These new measures are a win for travelers, ensuring better care and comfort during unforeseen delays. Are you planning a trip soon? Let us know if you need tips on navigating airport delays!