Bad news for PNB customers! These accounts will be closed after November 10; complete any necessary tasks immediately..

If you have an account with Punjab National Bank (PNB), there is an important update for you. The bank has issued a notice to customers whose accounts have remained unused for the past three years and currently have a zero balance. According to the bank, this measure has been taken to prevent the misuse of accounts and to strengthen security. Let’s look at the details provided in the bank's notice.

Which accounts will be affected?
As per the notice, accounts that have had no customer-initiated transactions for three years or more—and currently have a zero balance—will be closed by September 30, 2026. The bank has provided a window until November 10, 2026, for account holders to reactivate their accounts.

What steps should you take?
If you wish to prevent your account from being closed, please keep the following in mind:

Complete your KYC: To reactivate your account, you must visit your home branch and submit the necessary KYC (Know Your Customer) documents.

Contact your branch: Before visiting the bank, call your branch to confirm which specific documents you need to bring; this will save you from making multiple trips. Also, verify whether your account falls under this category.

How the bank can assist
If you have any other concerns regarding your account, you can reach out to the bank via its toll-free numbers (1800-1800 and 1800-2021). Furthermore, the bank has issued a clear advisory to disregard rumors, ensuring that no one else can misuse your account or your personal information.