Are you being overcharged even after the GST cut? Here's how you can take action.

New GST Rate Cut: A flood of complaints has been pouring in from people against shops and online stores. Consumers say the GST rate cut isn't impacting their pockets.

GST 2.0: To ease the tax burden on people, the government has reduced GST rates. This has reduced the prices of most essential and daily-use goods and services. However, several reports have revealed that shopkeepers and e-commerce stores have not yet reduced the prices of these items. This discrepancy between the tax cut and the prices charged by shopkeepers is raising concerns about whether the benefits of the GST cut are truly reaching consumers.

Government Releases Helpline Numbers

A flood of complaints has been pouring in from people against shops and online stores. Consumers say the GST rate cut isn't impacting their pockets. This requires the government to take immediate action to ensure that consumers receive real relief.

The government has alerted consumers that if they feel they are being overcharged, they can easily file a complaint.

How to file a complaint?

Toll-free number: 1915

WhatsApp number: 8800001915

Online portal: INGRAM (Integrated Grievance Redressal System)

The Central Board of Indirect Taxes and Customs (CBIC) has clarified that consumers can file complaints by calling or sending a WhatsApp message to the National Consumer Helpline (NCH).

Major GST reforms

The government has decided to simplify GST rates by replacing the four slabs with just two (5% and 18%). These reforms have reduced the prices of 99% of daily use items. The government stated that it is continuously monitoring pricing, and many companies have voluntarily announced price reductions to ensure that the benefits are passed on to consumers.

If you do not get the benefit of GST reduction, then it is your right and also your responsibility as a consumer to complain against it.