Airtel wants RBI to stop sending financial messages on WhatsApp and other OTT platforms, know why..

If you use a mobile, whether it is a keypad mobile or a smartphone, you must be getting financial messages on your phone. You must now also get these messages on WhatsApp and Telegram. In such a situation, Airtel has sought regulatory consultation and has offered to help RBI in creating a framework for OTT platforms. So that consumer security can be ensured, especially in financial communication. Airtel has written a letter to RBI regarding this. In this letter, it has told RBI that it is difficult to track the SMS that come on OTT platforms. It is difficult to detect and stop the fraudulent links sent through OTT channels. This weakens the fight against online fraud.

OTT applications cannot be traced
According to Airtel, there is a lack of traceability and compliance measures for OTT applications. Data sovereignty, data privacy, encryption standards and system access for regulators are some of the things that make it difficult for telecom companies to trace them. Financial institutions are sending transaction and service-related messages on OTT, which increases security vulnerabilities. Telecom networks find themselves weak here in terms of providing security.

Airtel has stated in its letter that telecom networks provide users with the security and monitoring that is not available in OTT platforms. Therefore, there is a risk of OTT fraud and consumer security.

According to reports, the telecom company has received positive responses from private and public sector banks on its cooperation proposal. In its letter to RBI Governor Sanjay Malhotra, Airtel praised the efforts of the Reserve Bank of India (RBI) in dealing with digital fraud. Let us tell you that MuleHunter.ai has been started in collaboration with RBI and Reserve Bank Innovation Hub (RBIH). This is an advanced AI-based system, which identifies accounts that are used for illegal money transactions.

Disclaimer: This content has been sourced and edited from News 18 hindi. While we have made modifications for clarity and presentation, the original content belongs to its respective authors and website. We do not claim ownership of the content.