Air India: This TATA veteran took over the reins of Air India, will the condition of the ailing airline change now?

The Air India Boeing 787 plane crash in Ahmedabad has shaken the entire country. 241 passengers and crew members lost their lives in this accident, and 33 people were also injured on the ground. There is an atmosphere of grief and anger across the country. In such a situation, Tata Group Chairman N. Chandrasekaran has taken over the reins of Air India himself.

Chairman comes forward in times of crisis.

Whenever there has been a major crisis within the Tata Group, the group chairman has taken responsibility by coming on the front foot. In 1989, JRD Tata took charge during the fire in Tata Steel or Ratan Tata took care of the Taj Hotel during 26/11. Now Chandrasekaran is playing the same role.

The only difference this time is that the crisis is related to an airline. An airline that was already facing challenges regarding its credibility and operations.

Now the daily monitoring is going on from Air India Headquarters.

N. Chandrasekaran is now looking after the operations directly from the Air India headquarters. He is in touch with government institutions like DGCA and AAIB and is formulating a strategy with CEO Campbell Wilson.

N. Chandrasekaran's focus is on these important things

Safety assessment

Aircraft maintenance

Staff welfare

Coordination with government agencies

Chandrasekaran is providing leadership from the top, but CEO Campbell Wilson is also in full action mode. At the time of the accident, he was on a trip to Paris, but immediately returned to Ahmedabad and met the families of the crew members. Now he is getting the safety audit done. He is meeting with the heads of every division. He is monitoring network operations. He is also working on emergency protocols.

A trust will be formed for the victim's families.

Chandrasekaran is in the process of forming a trust, which will help the families of those who lost their lives in the accident. Sources say that it has not yet been decided whether a separate trust will be formed for foreign nationals or not. Air India has announced that the family of each deceased will be given a compensation of ₹1 crore. However, experts believe that along with financial help, the biggest need is to restore trust.

Now the biggest challenge is to create trust again.

The biggest challenge for the Tata Group at this time is to create trust among the people again. To win back the trust of the people and its employees. A Tata official said, "This is a time when every decision has to be taken quickly and in such a situation only the leadership of the chairman can be useful."

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