1 October: Rules have changed from today, arbitrariness of telecom companies will be curbed; get rid of spam calls too..
New rules are being implemented for all telecom companies including Reliance Jio, Airtel, and VI from today, October 1. After the implementation of these rules, customers will get better service than before. Along with this, there will be a lot of relief from call drops and unwanted calls. Which rules related to telecom are being implemented today? Let's know about them.
Will companies be fined?
The Telecom Regulatory Authority of India (TRAI) has asked telecom companies to improve their service. TRAI is changing the quality of service rules after almost 10 years. Due to the change in these rules, common customers will get a lot of convenience. If the service is interrupted for more than 24 hours in any area, then a fine can be imposed for it.
Which service is in your area
Till now it was very difficult to find out the availability of a network in your area, but now this will not happen. Because now all telecom companies will have to tell on their website which service they are providing in which area. With the availability of information, customers will be able to choose the best service for themselves according to their needs.
Control of spam calls
From today, 1st October, spam calls will also be controlled. TRAI has asked all telecom companies to change their service policies according to the convenience of customers. TRAI has told the companies that they should start some new facilities in the interest of customers to stop call drops and unwanted calls. Also, according to the new rules, if any company does not follow the rules and makes spam calls, then action can also be taken against it.