You will be able to order food, book a cab, and record meetings right in the middle of a call—all you have to do is say "Hey Jio."
After redefining data and calling in the Indian telecom sector, Reliance Jio is now set to bring the power of Artificial Intelligence (AI) directly into the everyday phone calls of the common person. The company is working on a plan to roll out this new AI tool nationwide by the end of the year, making it fully available to every Jio user. A key highlight of this service is that it is entirely ‘Made in India’ and tailored to the Indian context. The assistant will support all major Indian languages, poised to completely transform how ordinary consumers—from rural areas to cities—communicate and manage tasks over the phone.
The Jio Call Agent acts as a personal AI concierge integrated directly into your standard voice calls. Using it requires no hassle—there is no need to install third-party apps or toggle extra settings on your smartphone. During a call, you simply need to say, "Hey Jio." Upon hearing this command, Jio’s network-based AI assistant will join the call to assist you. It will then begin listening to and comprehending the conversation in real-time. Crucially, for security and privacy reasons, the AI will only join the call upon receiving the user's explicit consent and command, ensuring there are no risks to data security.
AI to Recognize the Voices of 10 People in a Conference Call
According to Akash Ambani, this AI agent possesses highly advanced capabilities. It can transcribe spoken words into text in real-time during an active call. Most remarkably, during a conference call, the AI can simultaneously recognize the unique voices of up to 10 different individuals and keep a record of who said what. Once the conversation concludes, the Jio Call Agent will generate an accurate summary of the entire call. Additionally, it will compile a list of action items and important reminders from the meeting and share them immediately with all participants, eliminating the need for anyone to take separate notes.
How will it enhance the experience for the average person?
This AI assistant is not limited to office meetings or note-taking; it will make the everyday lives of ordinary people significantly easier and smarter. Users will be able to get various tasks done by issuing direct instructions to the AI agent while on a live call.
Cab and food booking: You can order food or book a cab while continuing your conversation on the call.
Table and meeting scheduling: Whether it is reserving a table at a restaurant or scheduling a meeting with friends or colleagues, the AI will handle these tasks in the background during the call.
Breaking language barriers: With support for all Indian languages, the AI will effectively understand and execute tasks even if a user issues instructions in their regional language.
This move by Jio is being hailed as a revolutionary step towards the democratization of AI technology in India, bringing high-end AI features within the reach of over 500 million smartphone and feature phone users across the country at no extra cost.
Disclaimer: This content has been sourced and edited from TV9. While we have made modifications for clarity and presentation, the original content belongs to its respective authors and website. We do not claim ownership of the content.

