WhatsApp outage frustrates users; chatting works, but photo and video uploads are stuck..

Many WhatsApp users faced issues with the messaging app on Monday. Specifically, complaints arose regarding difficulties in sending photos, videos, stickers, GIFs, and other media files. While text messaging worked normally for some users, attempts to send photos and videos resulted in files failing to upload or getting stuck for extended periods.

Reports of this issue came not only from India but also from countries such as the UK, France, Brazil, Canada, Mexico, Spain, and Colombia.

**Trouble Sending Photos and Videos**

Many users reported that while sending and receiving text messages on WhatsApp continued as usual, sharing photos or videos within chats was problematic. In some instances, photos appeared in the chat but remained stuck in a continuous loading state.

Some users saw a loading icon when attempting to send media files, while others were prompted with a "Retry" option to resend the file. Similar issues were reported regarding the sending of stickers and GIFs.

**Text Messages Worked, but Media Files Got Stuck**

A notable aspect of this WhatsApp issue was that standard text chats remained functional for many users; they could send and receive messages but faced difficulties sending photos, videos, or other large files.

Consequently, many users suspected that the problem lay not with their internet connection or phone, but rather with WhatsApp's media upload service. People also shared complaints about the issue on social media.

**Users Tried These Methods When WhatsApp Wasn't Working**

After encountering the problem, many users attempted standard troubleshooting methods to resolve it. These included restarting their phones, switching from Wi-Fi to mobile data, and reinstalling the WhatsApp app.

Disclaimer: This content has been sourced and edited from News18 Hindi. While we have made modifications for clarity and presentation, the original content belongs to its respective authors and website. We do not claim ownership of the content.