Now, simply typing 'Hello' on WhatsApp will provide full PF updates—EPFO introduces this impressive service..
There is good news offering relief to millions of salaried employees across the country. The Employees' Provident Fund Organization (EPFO) is set to launch an incredibly simple and useful facility for its subscribers. Now, you will no longer need to make repeated visits to EPFO offices or struggle with cumbersome online portals to access information and updates regarding your PF account. You will be able to receive your PF status and updates directly on your WhatsApp.
**Service Begins by Typing 'Hello' on WhatsApp**
Union Labour Minister Mansukh Mandaviya stated that, given the vast number of mobile users utilizing WhatsApp in the country, the EPFO plans to launch its services on this popular platform.
Under this new service, members simply need to send a "Hello" message to the EPFO's verified WhatsApp number (which will feature a green tick). This will initiate the conversation and interaction process.
Furthermore, members will also begin receiving direct updates related to their PF accounts on their registered mobile numbers. The best part is that this service will be available in regional languages as well, enabling people to communicate easily in their preferred language.
**Immediate Resolution for Specific Issues During Initial Phase**
In the initial phase of this WhatsApp service, the primary focus will be on assisting members covered under the PMVBRY scheme. Members often face issues such as failed Aadhaar verification via UIDAI's facial authentication technology or inactive Direct Benefit Transfer (DBT) facilities in their bank accounts. Such members will now receive assistance in resolving these specific issues directly through WhatsApp.
**EPFO Launches 'Mission Mode' Campaign**
In addition to the WhatsApp service, the EPFO is also actively working to expedite the resolution of pending legal disputes. The Labour Minister announced that a special "Mission Mode" campaign is currently underway to resolve cases that have been stalled across various legal forums. The 'Nidhi Aapke Nikat' Campaign
To resolve pending cases in consumer courts, the EPFO has launched a dedicated campaign under its special initiative, 'Nidhi Aapke Nikat' (Nidhi Near You). Through this initiative, pending cases are identified in advance, and citizens are being contacted directly to facilitate the speedy resolution of their grievances.
This campaign primarily focuses on disputes involving the payment of interest by companies for delays in depositing Provident Fund (PF) contributions. To this end, the EPFO has also appointed zone-wise nodal officers to coordinate with tribunals and stakeholders.
Notably, several major banks across the country are already offering secure, 24/7 services—such as checking account balances and downloading statements—via WhatsApp; now, following in their footsteps, the EPFO is also set to simplify operations for its millions of members.
Disclaimer: This content has been sourced and edited from Dainik Jagran. While we have made modifications for clarity and presentation, the original content belongs to its respective authors and website. We do not claim ownership of the content.
