Meta Update: You will not be able to use these services on WhatsApp from January 15, major changes to the Meta..
Meta's New Policy: Starting January 15, 2026, millions of WhatsApp users will lose access to a key feature. Meta's new policy will prevent WhatsApp users from using this feature. Meta has updated its policy, prohibiting the use of third-party AI chatbots on WhatsApp. This represents a significant change to WhatsApp's Business API rules. Business users, in particular, frequently use third-party chatbots like ChatGPT and Perplexity AI on WhatsApp.
What is Meta's new policy?
According to WhatsApp's new policy, general AI will not be allowed on the instant messaging platform. OpenAI, the company that created ChatGPT, has confirmed that ChatGPT will no longer be available on WhatsApp after January 15, 2026. The company has banned its use. OpenAI announced this in a blog post. Currently, 50 million (over 50 million users use ChatGPT on WhatsApp. The closure of this feature will directly impact these millions of users.
Under Meta's new policy, general AI chatbots will no longer be able to be used on the WhatsApp Business API from January 15, 2026. Meta cited increased system load and the growing number of messages as the reason for this change. OpenAI has responded to Meta's policy, stating that they want to continue their service on WhatsApp, but the company's policies prevent this from happening. To address this, OpenAI is focusing on simplifying this transition so that users can save their chat history.
How to save your chat history?
ChatGPT users can easily export their AI bot conversations from WhatsApp. However, WhatsApp does not allow for direct export of chats from AI chatbots. OpenAI offers a way to save past chats by linking your WhatsApp number to your ChatGPT account. This way, even after the ChatGPT integration on WhatsApp ends, users can still see their WhatsApp chat history in their ChatGPT account.
Follow these steps:
Download the ChatGPT app: It's available on Android, iOS, and desktop.
Use via a web browser: You can also access ChatGPT via your web browser at chat.openai.com.
Create or sign in to a ChatGPT account: If you don't have an account, create one and sign in. If you already have one, sign in with your old credentials (username and password).
Link your ChatGPT account to WhatsApp:
Open ChatGPT's WhatsApp profile (1-800-ChatGPT).
Tap the URL in the contact profile to link your account.
Once linked, your phone number will be associated with your ChatGPT account, and your past WhatsApp chats will appear in ChatGPT's history.
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