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mAadhaar App Introduces Paperless Offline e-KYC Feature for Easy Verification: Step-by-Step Usage Guide

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To simplify identity verification and reduce dependency on physical documents, the Unique Identification Authority of India (UIDAI) has rolled out a new Paperless Offline e-KYC feature in the mAadhaar app. This update allows Aadhaar holders to generate and share their e-KYC details digitally for offline verification, making the process faster, safer, and more convenient.

The mAadhaar app already serves as a one-stop platform for multiple Aadhaar-related services, and this latest addition further strengthens its role in promoting digital and paperless governance. Here’s everything you need to know about the new feature, how it works, and how you can use it.

What Is the Paperless Offline e-KYC Feature in mAadhaar?

e-KYC, or Know Your Customer, is a standard process used by banks, telecom companies, financial institutions, and other organizations to verify an individual’s identity before offering services. Traditionally, this process requires submitting photocopies of documents such as Aadhaar cards, PAN cards, or address proofs.

With the Paperless Offline e-KYC feature, users can now generate a secure, digitally signed e-KYC document directly from the mAadhaar app. According to UIDAI, this document can be used by any Aadhaar holder for offline identity verification, without sharing physical copies or biometric data.

The generated e-KYC file comes in a password-protected ZIP format, ensuring data security and privacy. It can be shared digitally with service providers, who can then verify the information offline.

Why This Feature Is Important

The new e-KYC functionality offers several benefits:

  • Eliminates the need for physical document submission

  • Enables offline verification, even without internet access

  • Enhances data security through encrypted file sharing

  • Reduces the risk of Aadhaar misuse

  • Speeds up onboarding processes for services

This update is especially useful in areas with limited connectivity or for organizations that prefer offline verification methods.

Key Features Available in the mAadhaar App

Apart from the newly added Paperless Offline e-KYC feature, the mAadhaar app already supports several Aadhaar-related services, including:

  • Aadhaar authentication

  • Downloading Aadhaar (e-Aadhaar)

  • Retrieving EID or UID

  • Biometric authentication

  • Mobile number and email verification

  • Locating nearby Aadhaar enrolment centers

The app is available for both Android and iOS users.

How to Access Paperless Offline e-KYC in the mAadhaar App

Follow these steps to generate your offline e-KYC document:

  1. Download or update the mAadhaar app from the Google Play Store or Apple App Store

  2. Open the app and log in using your registered mobile number

  3. Enter the OTP received on your mobile phone to verify login

  4. Tap on the Services tab available at the bottom of the screen

  5. Scroll down to Aadhaar Services and select Paperless Offline e-KYC

  6. Enter your Aadhaar number, Share Code, and security captcha

  7. Click on Request OTP

  8. Enter the OTP received and tap Verify

  9. Once verified, tap on Share e-KYC

  10. Choose the app (WhatsApp, email, etc.) through which you want to share the e-KYC file

How to Share e-KYC for Offline Verification

After completing the process, the mAadhaar app generates a ZIP file containing your e-KYC details. This file can be shared with the organization or service provider for offline verification.

Important points to remember:

  • Share the ZIP file, Share Code, and your registered mobile number

  • The recipient can verify the data without accessing UIDAI servers

  • The file can be shared via WhatsApp, email, or any other file-sharing app

Final Words

The introduction of the Paperless Offline e-KYC feature in the mAadhaar app marks a significant step toward secure, digital-first identity verification in India. By enabling Aadhaar holders to share verified identity details offline, UIDAI has made the KYC process more user-friendly, privacy-focused, and efficient.

If you frequently need to complete KYC for banking, telecom, or government services, this feature can save time and reduce paperwork. Make sure your mAadhaar app is updated to the latest version to take full advantage of this new functionality.