Flight Delay: Airlines not offering free hotel refunds for delayed or canceled flights? Complain on this government app..

Delhi Airport Technical Issue: Flights are being delayed due to a technical glitch at Delhi Airport. More than 100 flights are delayed, causing significant inconvenience to many passengers. There's no need to panic if a flight is cancelled or delayed. In such a situation, you can request compensation or a refund. Airlines have many policies to follow. These rules can be very helpful for passengers. However, few people are aware of these. If any airline is not refunding your money or providing you with services after a delayed or cancelled flight, you can complain on the government app AirSewa. Let's learn about the app.

Airlines offer free services in these situations.
For your information, if a flight is delayed or cancelled by more than two hours, you can request free meals or hotel accommodation from the airline. You can also choose the option of a full refund or rebooking under the DGCA Passenger Charter.

File a complaint on the AirSewa portal or app.
If airlines are not resolving your issue, you can file a complaint on the AirSewa portal or app. This is a government-owned app developed by the Ministry of Civil Aviation, Government of India. Its purpose is to provide better convenience and prompt assistance to air travelers.

Through this app and website, travelers can find information about flight status, lodge complaints, learn about airport facilities, and find solutions to problems like lost luggage or flight delays. If you are also facing flight delays at Delhi Airport and are stranded there, seek help from your airline. Request assistance from them. If you don't receive assistance, seek online services.

How to use the app?
The AirSewa app can be downloaded from the Google Play Store and Apple App Store.
Sign up or log in to the app with your mobile number.

Then go to the 'Grievance Redressal' section.
Select the airline there.
Upload your boarding pass, PNR, and receipts. Then click the submit button.
If your complaint is not resolved within 30 days, you can contact the DGCA Grievance Officer.

Disclaimer: This content has been sourced and edited from Navbharat Times. While we have made modifications for clarity and presentation, the original content belongs to its respective authors and website. We do not claim ownership of the content.