AI chatbot: These rules for AI chatbots will change on WhatsApp from January 2026, know what is the future planning...

Meta-owned WhatsApp will no longer allow general AI chatbots like ChatGPT, Perplexity, Luzia, and Poke to run on its platform. This new rule will come into effect on January 15, 2026. This means that only Meta's own AI assistant will be able to work on WhatsApp.

Meta says that WhatsApp's business tool was designed for companies to communicate with their customers, not for AI chatbots. Recently, some AI companies began making their chatbots available to millions of users using WhatsApp. According to Meta, this was not the original purpose of the WhatsApp Business API.

Meta has clarified that this change only applies to general AI chatbots. Businesses like banks, travel agencies, or e-commerce sites that use AI for customer support will not be affected. AI-based help will still work for them.

AI chatbots used to send a lot of messages, which put a heavy load on WhatsApp's system. Now that these chatbots were no longer generating revenue from WhatsApp's business model, Meta was becoming more expensive and less profitable on the network.

What will change in the future?
After January 15, 2026, WhatsApp will no longer be a platform for general AI chatbots. Only the Meta AI assistant will be available within the app. OpenAI and other companies will need to find new ways to reach WhatsApp's 3 billion users.

This move is aimed at controlling and securing WhatsApp's services, reducing the flow of junk messages on the platform.

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