AI Jobs: AI is bringing new jobs in the banking sector, which of these can you do?
The banking sector has always been a preferred choice for white-collar jobs. Job roles in this sector have changed over the past few years. Artificial Intelligence (AI) is now automating routine tasks in the banking sector, and customer service is also transforming.
Due to AI, banking jobs require both financial experience and technological knowledge. Candidates now need to learn skills that allow them to work in conjunction with AI and simplify the banking sector.
Traditional Jobs in the Banking Sector
With the advent of Artificial Intelligence (AI), the banking sector is changing, and so are its traditional roles. AI has become dominant in certain job roles. Learn about these:
Customer Service: Customer service, a vital function in banking, has now been taken over by AI. Common queries are now handled by AI-powered chatbots and virtual assistants. This has reduced the need for human agents at the entry level.
Data Entry: Repetitive back-office tasks like data entry, document verification, and account reconciliation have been automated in the AI era. This allows employees to devote more time to strategic tasks.
Manual Processes: AI algorithms analyze large data sets, including processes related to alternative data sources, credit checks, and loan approvals. This reduces manual tasks, allowing banking officials to focus on more important tasks.
Online Banking: In this era of mobile and online banking, the role of AI has expanded. This makes it easier to manage branch footfall. If you want to give your career a new boost, NBT Upskill's AI Career Growth Workshop can be of great help. Register now and book a seat.
New Jobs in the Banking Sector
AI has also created many new job opportunities in the banking sector. These have brought both change and benefits to banking operations.
Sl. No. Position Name Qualifications Required Skills
1. Digital Relationship Manager (BBA, B.Com, MBA), Digital Banking or Online Customer Handling
CRM Software (Salesforce, Zoho)
Communication and Problem Solving
2. AI Risk and Compliance Officer (B.Tech, B.E., or B.Sc. in Computer Science, AI, or Data Science) Understanding of AI Ethics and Responsible AI
Knowledge of Data Privacy and IT Laws
Compliance Tools (ISO, GDPR, DPDP Act India)
3. Fraud and Risk Analyst (B.Com, BBA, B.Sc., or B.Tech. (Data Analyst) Knowledge of data analysis tools such as Excel, Python, or SQL. Additionally, skills in fraud detection, auditing, and predictive modeling are required.
4. AI Risk and Data Scientist (B.Tech. or B.E. (Computer Science, Data Science, or AI-based course). Machine Learning, Python, and TensorFlow are required. Additionally, a strong understanding of data governance and model risk assessment based on AI is essential.
5. Customer Experience Strategist: MBA, UX Design, Customer Behavior and Market Research, Behavioral, Market Research, UI/UX Design Thinking, Data Analytics, Communication and Emotional Intelligence
Disclaimer: This content has been sourced and edited from Navbharat Times. While we have made modifications for clarity and presentation, the original content belongs to its respective authors and website. We do not claim ownership of the content.
